At DIPSA, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products. By using our website, you agree to the practices outlined below.
1. Information We Collect
We may collect the following information from you:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Payment details are securely processed via Stripe; DIPSA does not store your card information.
- Website Usage Data: Cookies, IP address, browser type, and pages visited to improve your experience.
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders.
- Communicate with you about your order or inquiries.
- Improve our website and services.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. Your information may be shared with:
- Payment processors (Stripe) to securely process transactions.
- Delivery partners to ship your orders.
- Legal authorities, if required by law.
4. Cookies
DIPSA uses cookies to enhance your browsing experience, track website performance, and understand user preferences. You can manage cookies through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you.
- Request corrections or deletions of your personal information.
- Opt-out of marketing communications.
To exercise your rights, contact us at 07307 357200.
7. Children’s Privacy
DIPSA products and website are not intended for children under 16. We do not knowingly collect information from children.